Confessions of a Car Salesman ↪
We hired Chandler Phillips, a veteran journalist, to go undercover by working at two new car dealerships in the Los Angeles area. First, he would work at a high-volume, high-pressure dealership selling Japanese cars. Then, he’d change over to a smaller car lot that sold domestic cars at “no haggle” prices.
We invite you to read the following account of Phillips’ day-to-day experience on the car lots.
